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Sprint Launches Direct 2 You Customer Service in New York, Three Other Metro Areas

Sprint said its new Direct 2 You service, in which a Sprint expert can provide on-site wireless sales, consultations and customer service, is available in 28 municipalities in the Denver, Los Angeles, New York and San Francisco metropolitan areas. Direct…

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2 You, which is available to any new or current Sprint customer, allows experts to “meet customers where it is convenient for them, bringing them expert attention when and where they need it,” said Sprint Vice President-Northeast Karen Paletta in a news release. The Direct 2 You service will expand into the Dallas, Detroit, Tampa and Washington areas in early July, and is expected to continue expanding into additional markets through the rest of 2015, Sprint said.