AT&T Says Proposed Lifeline Record Retention Requirements Pose Privacy Risks
AT&T officials urged the FCC to consider carefully the privacy implications of requiring Lifeline providers to retain records from program participants. The proposal “may make sense on its face because it would enable auditors to confirm that providers gave discounts…
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only to eligible consumers,” AT&T said in a meeting with FCC staff, according to a filing in docket 11-42. But the change also carries risks, it said. “The documents that hundreds of service providers would be required to collect and store for at least a decade or more could include income tax returns, qualification for public benefits, proof of alimony payments, and other highly private information unrelated to the provision of telecommunications service,” AT&T said.