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FCC To Launch Another New Website

The FCC is getting set to launch a new website by the end of September, said Chief Information Officer David Bray Monday in a blog post. More changes are also on the way, he said. By the end of May,…

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the agency will offer a new search application aggregating results for both FCC.gov and the FCC’s Electronic Document Management System, he said. By Sept. 30, the commission will “launch an improved FCC.gov featuring the new design, information architecture and search application,” Bray said. “The initial site launch will include website content approximately three levels deep into the new site. Work will continue after launch to integrate the more complex content and data not originally included at site launch. This content and data is currently being assessed and prioritized for integration into the new website.” Bray emphasized that the site is tailored to smartphone and tablet use. The FCC last made major changes to the website in 2011, to widespread complaints from industry (see 1106060097). Bray said the new website was developed based on interviews and other research. It recognizes the site isn't used the same way by all users, he said. “We learned typical website users do not come to FCC.gov to browse content; they want to get the information they are looking for quickly and in as few clicks as possible,” he said. “Practitioners use the website daily and prefer ‘cut and dry’ information. General consumers prefer informational content on a broad range of topics.” The FCC has already put a version of the prototype online, complete with a Twitter feed on the agency's main webpage.