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Pai Touts Progress in Emergency Calling

Commissioner Ajit Pai touted FCC progress on indoor location accuracy, at a National Emergency Number Association awards gala Tuesday. The FCC approved rules 5-0 at its January meeting (see 1501290066). Pai said the input from carriers, APCO and NENA was…

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critical. “We’re now on a path to providing emergency responders with a ‘dispatchable location’ -- that’s the room, office, or suite number where the 911 caller is located,” Pai said, according to prepared remarks. “Public safety organizations have described this as the ‘gold standard’ for indoor location accuracy because it tells first responders exactly which door they need to knock on, or in some cases, kick in during an emergency. This is a great next step in improving our nation’s 911 system.” Pai said Americans should realize how lucky they are to be able to call a single number in an emergency. He recounted a recent trip to India. “In India, there isn’t a [unique] single number that people can call for help,” he said. “There’s one number to reach the police, another for the fire department, and yet another if you need an ambulance. There are even different numbers for senior citizens, women, and children to use.” Pai also said hotel chains have made substantial progress in another key area -- letting customers call 911 from their rooms without having to dial 9 first to get an outside line. By the end of the year, all Country Inn & Suites, Crowne Plaza, Doubletree, Embassy Suites, Fairfield Inn, Four Points, Gaylord, Hampton Inn, Hilton, Holiday Inn, Hyatt, InterContinental, La Quinta, Marriott, Motel 6, Park Plaza, Radisson, Residence Inn, Ritz-Carlton, St. Regis, Sheraton, Staybridge, W and Westin properties will have that capacity, he said.