Consumers 'Deserve Their Money Back,' Blumenthal Says of Wireless Cramming
Recent mobile cramming settlements with AT&T and T-Mobile “send a strong message to wireless carriers and crammers that this insidious practice will not be tolerated,” Sen. Richard Blumenthal, D-Conn., said in a news release Tuesday. “Unauthorized and unscrupulous third-party charges…
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-- hidden in bills through vague and deceptive language -- have robbed consumers and they deserve their money back.” He held a news conference in Hartford Monday with FCC Commissioner Jessica Rosenworcel to let people know how to collect money from the settlement and how to alert the government of future problems. “Cramming is modern-day pickpocketing,” Rosenworcel said. “These bogus charges on consumer bills are unfair -- and they can add up fast. That's why these settlements are so important.” To allow consumers to seek compensation, AT&T set up a website, as did T-Mobile.