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FCC Officials Explain Glitch in Release of Net Neutrality Comments

Some 680,000 comments filed at the FCC on net neutrality “were not transferred successfully” from the agency’s Electronic Comment Filing System (ECFS) to XML files made available by the agency, commission officials said Tuesday in a blog post. Gigi Sohn,…

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special counsel-external affairs, and David Bray, chief information officer, said the agency received almost 4 million comments on net neutrality, and blamed problems on an 18-year-old comment system that “was not built to handle this unprecedented volume of comments nor initially designed to export comments via XML.” The problem was “due to a technical error involving Apache Solr, an open source tool the FCC used to produce the XML files,” they said. “We plan to fix this problem by issuing a new set of XML files after the New Year with the full set of comments received during the reply period." They said all of the comments were available on ECFS for public review.