Census Releases AES Trouble-Shooting Tips
The U.S. Census Bureau on Oct. 20 released trouble-shooting techniques to resolve Fatal Error notification issues in the Automated Export System. Fatal Errors occur when a shipment is rejected in AES.
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Fatal Error 643: Quantity 2 Must Be Greater Than Zero
Reason: The Schedule B/HTS number reported requires a second Quantity to be reported and the Quantity 2 is missing or reported as zero.
Resolution: Quantity 2 must be greater than zero. Verify the Quantity 2, correct the shipment and resubmit.
Fatal Error 649: Quantity 1 Cannot Exceed Shipping Weight
Reason: Shipping Weight is reported in kilograms. When the Unit of Measure 1 requires kilograms, the first net quantity (Quantity 1) cannot exceed the Shipping Weight. Ensure the Shipping Weight includes the weight of the packaging materials.
Resolution: The first net quantity (Quantity 1) in kilograms cannot exceed the Shipping Weight in kilograms. Verify the Quantity 1 and Shipping Weight, correct the shipment and resubmit.
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