American Bankers Association asked FCC to exempt certain time-sensitive informational calls, which are placed with no charge to called parties
The American Bankers Association asked the FCC to exempt certain time-sensitive informational calls, which are placed with no charge to the called parties, from the Telephone Consumer Protection Act’s restrictions on automated calls to mobile devices. The request came in…
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a petition filed at the agency (http://bit.ly/1r4244b) Tuesday. ABA sought the exemption for calls about: “(1) transactions and events that suggest a risk of fraud or identity theft; (2) possible breaches of the security of customers’ personal information; (3) steps consumers can take to prevent or remedy harm caused by data security breaches; and (4) actions needed to arrange for receipt of pending money transfers,” said the petition. ABA President Frank Keating said the exemptions would ensure banks can protect consumers. “Effective fraud prevention requires the earliest possible contact with the customer,” Keating said.