The Edison Electric Institute asked the FCC to...
The Edison Electric Institute asked the FCC to clarify that Telephone Consumer Protection Act rules don’t prevent electric utilities from using text messages and prerecorded calls to tell customers about outages, information on programs for low-income programs or other information.…
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EEI made a filing Tuesday in docket 02-278 following a meeting between an association official and staff from the Consumer and Governmental Affairs Bureau (http://bit.ly/TmUoQU). Many customers rely on wireless phones as their main point of contact, which could trip TCPA rules, the group said.