Telecom customers “care very deeply” about personal information...
Telecom customers “care very deeply” about personal information contained in their customer records, Public Knowledge told the FCC Thursday, an ex parte filing said (http://bit.ly/S72QUv). “The FCC must clarify what constitutes individually identifiable [customer proprietary network information], and that individually…
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identifiable CPNI includes non-aggregate customer information that has been ‘de-identified,'” PK said. “When Congress created Section 222 of the Communications Act, it did not do so with the intention that telecommunications carriers decide for themselves what constitutes individually identifiable customer proprietary network information ... and what does not.” The FCC should define individually identifiable CPNI “broadly,” PK said. “Once consumers have suffered the harm of having highly personal information about themselves released, that harm can never be undone.”