Census Releases AES Trouble-Shooting Tips
The U.S. Census Bureau on Feb. 21 released trouble-shooting techniques to resolve frequent Fatal Error notification issues in the Automated Export System (AES). Fatal Errors occur when a shipment is rejected.
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Fatal Error 538: Shipping Weight Must Be Greater Than Zero For MOT
Reason: The Mode of Transportation Code reported was one that identifies a Vessel, Rail, Truck, or Air shipment and the Shipping Weight was not reported.
Resolution: When the Mode of Transportation is Vessel, Rail, Truck or Air, the Shipping Weight must be reported. Verify the Mode of Transportation and Shipping Weight, correct the shipment and resubmit.
Fatal Error 649: Quantity 1 Cannot Exceed Shipping Weight
Reason: Shipping Weight is reported in kilograms. When the Unit of Measure 1 requires kilograms, the first net quantity (Quantity 1) cannot exceed the Shipping Weight. Ensure the Shipping Weight includes the weight of the packaging materials.
Resolution: The first net quantity (Quantity 1) in kilograms cannot exceed the Shipping Weight in kilograms. Verify the Quantity 1 and Shipping Weight, correct the shipment and resubmit.
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