Ford Motor Co. has a strong commitment to...
Ford Motor Co. has a strong commitment to protecting customers’ privacy, said a company spokeswoman in response to comments from Senate Privacy Subcommittee Chairman Al Franken, D-Minn. Franken Wednesday indicated he was not satisfied with the car manufacturer’s response (http://1.usa.gov/1j5Farb)…
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to a letter he had sent the company inquiring about its data collection practices (CD Feb 13 p13). Franken said the company was not receiving “clear consent” from customers when collecting data. In response, a Ford spokeswoman said the company’s letter to Franken “noted that no data is wirelessly transmitted from the vehicle without customer consent, and transmitted data is used only to support customer-generated requests for services and to improve products.”