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Policies are needed to govern indoor calls from...

Policies are needed to govern indoor calls from wireless phones to 911, said FCC Commissioner Jessica Rosenworcel at an Association of Public-Safety Communications Officials conference Wednesday (http://bit.ly/1eZUAf9). More than 70 percent of all 911 calls are made from wireless phones,…

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and a growing number of those calls are made indoors, she said. With wireless services increasingly becoming a substitute for traditional wireline services, more than one in three households is using only a wireless phone, said Rosenworcel. “So I think it is no longer acceptable for FCC policies governing location accuracy to disregard the way we reach out for help.” The FCC has already done some work to address this issue with the Communications Security, Reliability and Interoperability Council to examine and make recommendations on indoor location accuracy standards, but the time has come to “formalize our efforts” and make more progress, she said. The FCC should start a rulemaking to “tackle this indoor location accuracy issue head on,” and the FCC can explore whether other technologies such as Wi-Fi hotspots can be used “to complement existing technologies,” said Rosenworcel.