There’s “virtually no risk of misuse” of Cisco...
There’s “virtually no risk of misuse” of Cisco IP Captioned Telephone Service (CTS) phones in the workplace, and the FCC’s default-off rule denies critical access to a service that greatly helps employees, Purple Communications told agency officials in voicemails Friday…
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(http://bit.ly/1feJ6SW). Consumers accessing Cisco IP phones in the workplace do so on a dedicated extension or in a private office, Purple said. “It is extremely unlikely that these phones will be misused.” The commission’s default-off requirement “imposes an undue burden” on users of the phones in the workplace and “unfairly subjects them to discrimination,” Purple said. “A significant percentage of the beginning of each phone call can be lost if the user does not remember to activate this feature,” the company said. “The delay causes embarrassment, lack of confidence, and hinders ability to perform core work duties,” Purple said.