About 250 people attended the New York Public Service...
About 250 people attended the New York Public Service Commission’s hearing on Verizon’s Voice Link service Saturday, said a PSC spokesman. He said Commissioner Patricia Acaompora heard 39 comments at the public-statement hearing. New York State Sen. Phil Boyle (R),…
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who attended, told us he was surprised by the number of complaints. Some customers reported their calls were getting dropped and the voice was muffled, he said. The service would not call certain numbers and has no option for a busy signal, a businessman told the commission, said Boyle, who also testified. “I expressed my concerns about getting through to fire and EMS at the hearing,” he said Monday. “I'm very concerned as a state senator and as as volunteer firefighter that emergency calls can go through. People need to be able to get someone on the line when they actually need to, when it is a life or death situation.”