The 911 community will need to embrace voice...
The 911 community will need to embrace voice over LTE (VoLTE), said TeleCommunications Systems Chief Marketing Officer Timothy Lorello. “Availability -- it’s a complex problem in our ever-changing world of emergency communications,” he told Association of Public-Safety Communications Officials members…
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at a Tuesday breakfast session, noting that was no surprise to anyone there. “You've dealt with wireless and voice over IP. You've dealt with sign language and foreign language.” TeleCommunications Systems completed its first VoLTE 911 call this summer and is looking at other solutions in that sphere, including some that tap satellite communications, he said. He said such satellite solutions for restoring 911 are “compact, deployable, scalable.” He praised text-to-911 as the “catalyst for next-gen 911” and described a suicide that was averted in Vermont due to text-to-911’s presence there. “That silent call was answered,” he said. “That life was saved. You saved that life.” His company estimates there are about 250,000 attempts to text 911 every year, he said.