The “true motivation” for blocking certain inmate calls...
The “true motivation” for blocking certain inmate calls is financial, Millicorp told FCC officials Friday: “to avoid the loss in revenue when an inmate call is placed to a local number rather than a long-distance number” (http://bit.ly/18heDT5). Inmate calling service…
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(ICS) providers are using a “pretext” when they cite security arguments, Millicorp said. The company, which owns the VoIP calling service “ConsCallHome,” related several recent reports from its customers of call blocking incidents, including an allegation from one ICS provider that “Millicorp is a ‘fraud.'” There “remains a need for regulatory certainty regarding the permissible scope of call blocking activities,” Millcorp said. The company asked the commission to clarify to ICS providers that it is “not permissible to block inmate calls to Millicorp-assigned local telephone numbers merely because the telephone numbers have NPA-NXX codes that are local to the prison facilities but terminate to the customers’ geographically remote home addresses.” Millicorp also said it resolved its inmate call blocking dispute with Securus in an “amicable” manner, as directed by the FCC as a condition for approving a transfer of control of Securus’s operating subsidiaries from one holding company to another (CD April 30 p5).