Standards for digital cable would ease the handling...
Standards for digital cable would ease the handling of customer complaints for local franchise authorities (LFAs), said the Sacramento Metropolitan Cable Television Authority in a conference call with FCC Media Bureau staff last week, according to an ex parte letter…
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released Thursday (http://bit.ly/14d1okD). “SMCTC believes that the lack of baseline standards makes it difficult to resolve signal quality complaints,” said the filing, saying digital standards would let LFAs “clearly determine whether the operator has met this standard.” SMCTC told the FCC staff that “if there were defined digital standards, SMCTC might determine to do periodic independent testing” of digital cable systems, “especially in areas with “persistent signal quality issues,” the letter said. SMCTC asked the commission to “adopt updated technical and operational requirements applicable to digital cable,” along with “a time frame in which cable operators must respond to and resolve signal quality complaints."