Lifeline providers will be liable if their representatives...
Lifeline providers will be liable if their representatives violate the FCC’s rules, the Wireline Bureau said in an “enforcement advisory” Tuesday. Eligible telecom carriers (ETCs) should take “all necessary steps” to ensure their agents “scrupulously adhere” to the rules, or…
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else face penalties of up to $1.5 million for each failure to comply, the bureau said (http://bit.ly/17AGuAB). The bureau has become aware of some ETCs activating Lifeline phones before fully verifying consumers’ eligibility, an accompanying order said (http://bit.ly/17AGHUz). ETCs “may not activate Lifeline service until completing the entire enrollment process,” the order said. The bureau also took the “opportunity” to “reiterate” the rule that Lifeline is a “non-transferable retail service offering” that the subscriber cannot transfer to any other individual, even a low-income one. The rules are in place to combat waste, fraud and abuse, the bureau said.