Verizon Senior Vice President Tom Maguire took to...
Verizon Senior Vice President Tom Maguire took to the telco’s official blog to defend its Voice Link service from recent attacks, notably from Public Knowledge officials. PK Senior Vice President Harold Feld criticized the fixed wireless service, which Verizon will…
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replace its damaged copper with on Fire Island, N.Y. (CD May 17 p8), both on the group’s website and on his blog, most recently Monday when calling for the FCC’s involvement. “Unless the FCC wants line staff to continue to make policy based on their best guess, the FCC needs to step up on Voice Link,” Feld argued (http://bit.ly/12qYEmo). “More importantly, the FCC needs to figure out how it intends to deal with situations like Sandy, where a disaster destroys a major chunk of copper infrastructure that the provider does not plan to replace. Nature abhors a vacuum, and telcos will gladly fill the policy vacuum left by agency inaction with whatever policy suits themselves.” Maguire defended the quality of the service, Verizon’s intentions, its stakeholder outreach and its relationships with customers and the FCC. “We have been working with the FCC for some time on filing the appropriate discontinuance filings and other notices for the affected services,” he said in the post (http://vz.to/14s9Sl5), which linked to Feld’s argument and responded to its “opining.” Maguire explained the service and how Verizon approached the problem of its damaged copper in the wake of last year’s Superstorm Sandy.