The FCC’s $7.6 million fine against Advantage Telecommunications...
The FCC’s $7.6 million fine against Advantage Telecommunications (ATC) for “slamming” (http://bit.ly/Z3A8np) should be a warning to long distance carriers that the agency is actively pursuing slamming violators and “not showing them any love,” said communications lawyer Cheng-yi Liu in…
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a post on the Fletcher Heald blog Thursday (http://bit.ly/Z3zF4r). Slamming is when a telco changes a consumer’s long distance provider without permission. Although most of the slamming enforcement activity came “years ago in the heyday of the long distance industry,” the penalties proposed in this case “are the most severe seen in a long time,” Liu said. It’s also the only instance Liu can recall where the commission has “tacked on penalties for truth-in-billing violations,” he said. “Now is a good time to revisit compliance processes, tighten up [third-party verification] scripts, and take other preemptive measures to avoid becoming the next ATC."