TextPlus, which offers free app-to-mobile phone text messaging,...
TextPlus, which offers free app-to-mobile phone text messaging, said it’s altering its service to put in place a specific bounceback message for those who try to text 911. Right now, customers get a bounceback message “indicating that the number is…
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not recognized or a similar message,” not unique to 911, textPlus said in an ex parte filing at the FCC (http://bit.ly/ZfTO4m). It plans to enable 911-specific messages, textPlus said. “Making and implementing changes to the code in an application update cycle like this typically takes two to four weeks to complete,” the company said. “There are no external costs associated with such an application update cycle and all necessary alterations are completed through code changes in the textPlus application; there are no server side changes required.”