The Rehabilitation Engineering Research Center for Wireless Technologies...
The Rehabilitation Engineering Research Center for Wireless Technologies said in comments filed at the agency the FCC should move forward to require that wireless subscribers can send emergency texts to 911 call centers. Voluntary commitments are no substitute for rules,…
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the center said. “Although market forces have necessitated the inclusion of mobile text into the emergency communications ecosystem, it is essential that mandates be put into place to ensure that all consumers can benefit.” The FCC should also be cautious about eliminating legacy technologies “without fully understanding the impact on, not only emergency services, but the everyday communication needs of people with hearing and speech loss,” the filing said (http://bit.ly/Y8bn5Z). “For deaf respondents, the most common technologies used for contacting emergency services were video relay service (30 percent) and TTY over landline (22 percent). The group’s most commonly preferred technologies were video relay services and text messaging over cellphone (72 percent and 64 percent, respectively).”