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France’s telecom regulator rolled out a system for measuring and...

France’s telecom regulator rolled out a system for measuring and tracking the quality of fixed Internet access services, it said Monday. The goal is to give users better information about net neutrality and for the Autorité des regulation des communications…

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électroniques et des postes, a way to meet its obligation to supervise the overall quality of fixed calling and Internet access services, ARCEP said. The new system has two components: (1) Main measurements, to be done by operators in a controlled environment and on dedicated lines. This will enable a high degree of comparison between access providers and a sufficiently broad range of the various network access conditions users encounter, it said. Metrics obtained will cover seven performance indicators: four generic technical indicators (particularly throughput), and three relating to Web browsing, streaming video and peer-to-peer file-sharing. The measurements will be carried out separately on fiber-to-the-home and fiber-to-the-last-amplifier connections as well as on the local copper loop. (2) Supplementary measurements, which ARCEP will perform. Volunteer users will run those tests on their own equipment, assessing their lines’ performance and transmitting the results to ARCEP. The results of the tests will be published each quarter, with the first scorecard expected in December, the regulator said.