Puerto Rico Telephone Co. asked the FCC for a waiver...
Puerto Rico Telephone Co. asked the FCC for a waiver of its new Lifeline recertification rules, to avoid de-enrolling “tens of thousands of Lifeline customers” that had not yet verified their continued eligibility (http://xrl.us/bn73g7). In an emergency waiver petition filed…
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Monday, the telco asked for an extra 20 days to ensure customers knew they had to verify their eligibility. “It appears likely that at least some qualified customers may not be in a position to respond because they need assistance to understand and complete the recertification form.” Of its 134,000 Lifeline customers in Puerto Rico, the telco said it had only received responses to its recertification inquiry from 74,000 as of last week. The telco asked for leeway, arguing “strict compliance with the deadlines would be inconsistent with the public interest."