This week Vermont launched its second text-to-911 trial of 2012,...
This week Vermont launched its second text-to-911 trial of 2012, 911 solutions company Intrado announced. Sprint Nextel customers began participating Monday in the partnership of Intrado, Sprint, the Williston 911 center and the Vermont Enhanced 911 Board for a four-month…
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trial, according to Intrado (http://xrl.us/bn4txq). “We learned a lot from the original text to 911 trial in Vermont, including that this new technology can save lives,” 911 Board Executive Director David Tucker said in a statement. “The fact that a large number of individuals who are deaf or hard of hearing already use Sprint as their preferred carrier means we will be better able to provide access for that population to the Vermont 911 system as a result of this trial with Sprint.” Intrado handled the software that'll route Sprint 911 texts to the Williston 911 center. Tucker established several parameters for texting to 911: It should only be done when voice calls can’t be made; a text may take longer than a voice call; it’s “imperative” to provide location and the nature of the emergency in the first message; text abbreviations and slang shouldn’t be used; and texters need to be within range of Vermont cell towers, according to the announcement.