Mediacom deployed a customer-service app from Synchronoss Technologies for troubleshooting problems,...
Mediacom deployed a customer-service app from Synchronoss Technologies for troubleshooting problems, subscriber inquiries, scheduling technician appointments and viewing and paying bills, the cable operator said in a Tuesday news release (http://xrl.us/bn3q6a). It said MediacomConnect is for iPhone, tablet and Android…
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devices, has voice-activated and on-screen searches and was tested by 2,000 of the operator’s customers.