The FCC shouldn’t impose 911 requirements on Internet Protocol services before...
The FCC shouldn’t impose 911 requirements on Internet Protocol services before the 911 infrastructure’s transition to next-generation capability, the Voice on the Net Coalition said Wednesday in a filing. VON has previously articulated this position, but wanted to remind the…
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FCC that it remains important that the commission “not impose or even suggest solutions that are technically infeasible and that could lead to consumer confusion,” Executive Director Glenn Richards wrote. As the industry moves toward next-generation 911, “the FCC should focus on the capabilities that exist and are reliable today rather than create consumer expectations that cannot be fulfilled,” he said. If the FCC decides that over-the-top (OTT) SMS providers must enable SMS capability despite what VON claims is a “known lack of any current solution” to the feasibility of determining a real-time location for IP-based users, VON recommended the agency limit such requirements to two-way OTT SMS. “This is important not only so the PSAP can have a text communication with the sender of the 911 text, but also because not all PSAPs will be capable of receiving an SMS to 911,” Richards said. There’s no public policy-related reason the FCC needs to extend 911 requirements to OTT or SMS services prior to the next-generation 911 transition, he said. There’s no evidence customers using those services expect they can use them to contact emergency services, the filing said (http://xrl.us/bnzuk3).