The FCC should judge that a violation of its truth-in-billing rules...
The FCC should judge that a violation of its truth-in-billing rules is an “unjust and unreasonable practice,” as it has ruled on cramming and said in adopting its truth-in-billing rules, said the National Association of State Utility Consumer Advocates. The…
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association is responding to the Consumer and Governmental Affairs Bureau’s Oct. 16 request for comments (http://xrl.us/bnzucz) on the petition for declaratory ruling of Gregory Manasher, et al., on the applicability of the Communications Act and FCC’s truth-in-billing rules. The case in question, Manasher, et al. v. NECC Telecomm, is ongoing in the U.S. District Court in Detroit, the bureau said. “There may have been cramming here” in the Manasher case, NASUCA said, calling the “fees [the plaintiffs] did not agree to” the “essence of cramming.” Misleading billing deserves condemnation, NASUCA said in the FCC filing dated Thursday and not yet posted online. Any misleading billing practices that facilitate cramming amount to the same violation, it said. Comments were due Thursday and reply comments by Nov. 30. The association slams vague and misleading billing statements as a “chronic problem” that’s “persisted for well in excess of a decade."