Verizon Wireless representatives explained the company’s recent work on text-to-911,...
Verizon Wireless representatives explained the company’s recent work on text-to-911, in a meeting with Charles Mathias, aide to FCC Chairman Genachowski, and officials from the Public Safety Bureau. “We discussed the status of interim SMS-based text-to-911 technologies, including Verizon Wireless’s…
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current trials in Durham, North Carolina, the State of Vermont, and York County, Virginia,” Verizon said in an ex parte filing (http://xrl.us/bntt7w). “We explained that current and proposed industry standards for LTE are IP-based, whereas SMS-to-911 solutions utilize the legacy circuit-switched network and short messaging service center (SMSC) facilities. Finally, we discussed the IP-enabled real-time-text (RTT) capability, which Verizon Wireless plans to make available to customers concurrently with its Voice over-LTE (VoLTE) service.” T-Mobile representatives met with the same officials. “As previously stated in this docket, T-Mobile fully appreciates the need for its customers to be able to contact 911,” the carrier said (http://xrl.us/bntt78). “Text-to-911 can be an important avenue to do so under certain circumstances, although voice-to-911 remains the preferred approach due to technical limitations with text-to-911 services and because voice calls potentially provide [public safety answering points] additional critical information from the caller."