Consumers Union asked CTIA President Steve Largent for an update...
Consumers Union asked CTIA President Steve Largent for an update by Oct. 17 on industry compliance with a one-year voluntary deadline for carriers to provide at least two of four types of alerts: Data limits, voice limits, text limits and…
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international roaming charges. “October 17 marks the one-year deadline for the commitment made by wireless providers to send free alerts to help consumers avoid unexpected overage charges,” said the letter (http://xrl.us/bntfe3), signed by Ellen Bloom, CU senior director-federal policy. “As the policy and advocacy division of Consumer Reports, Consumers Union has been pressing for reforms to curb ‘bill shock’ for several years, and we were pleased to participate in the announcement of this plan last year. We believe that the free alerts that your members agreed to provide could make a significant difference in addressing this problem. ... Can you tell us whether you expect CTIA’s members to comply with this agreement and make the information available to the public next week?” CTIA is “working with the FCC to provide them with an update in time for the deadline,” Vice President Chris Guttman-McCabe responded.