Two Virginia counties are struggling with their phone service after...
Two Virginia counties are struggling with their phone service after Verizon’s equipment malfunctioned, the company said late Thursday. “Due to faulty network equipment in the Sandston office, customers in the area may have trouble completing and receiving landline calls,” said…
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Verizon, saying the office serves about 5,500 customer lines (http://xrl.us/bnqtbf). “The issue is not affecting wireless calling, High Speed Internet (DSL) service, FiOS Internet, FiOS TV or FiOS Digital Voice customers.” Verizon said 911 service remains intact. The two affected counties are Eastern Hanover and Henrico, the company said. It declined to estimate when service will be restored. “Technicians from Verizon and the equipment vendor have restored some circuits, enabling customers to make and receive more landline calls, and these technicians will continue to bring service back until all is restored,” it said.