Public Knowledge said Comcast’s new broadband usage plans in Tucson...
Public Knowledge said Comcast’s new broadband usage plans in Tucson raise a series of unanswered questions about Comcast’s broadband billing plans. The company has been evaluating those plans since it suspended a 250 GB monthly cap earlier this year (CD…
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May 18 p4). Beginning Oct., 1 Comcast broadband customers in Tucson will see new “data usage allowances” of 300 GB a month on most plans, 350 GB for Comcast’s Blast plan, 450 GB a month for its Extreme 50 plan and 600 GB a month for its Extreme 500 plan, said Comcast’s local Tucson website (http://xrl.us/bnqb3m). Customers who exceed the allowances will be charged $10 for an additional 50 GB, the site said. “While we commend Comcast for raising the caps it imposes on customers, Comcast has still avoided answering simple questions,” said Michael Weinberg, vice president of the Institute for Emerging Innovation, a project within Public Knowledge. “What exactly, is the purpose of the caps? Why are the new caps better at achieving that goal than the previous caps?” A Comcast spokeswoman didn’t immediately respond.