The FTC settled with two online senior care center recommendation...
The FTC settled with two online senior care center recommendation services, CarePatrol Inc. and ABCSP Inc., over charges that the companies misled consumers about how knowledgeable the websites were about the care centers they were recommending. The agency said (http://xrl.us/bnp6ms)…
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CarePatrol told users that it monitors and grades centers, while ABCSP told users that recommendations are based on the personal knowledge of ABCSP’s personnel. The FTC said the claims were false. “Senior citizens need honest information when they're considering long term care options,” said David Vladeck, director of the FTC Bureau of Consumer Protection, in a statement. “Companies that claim to know which facilities to recommend to consumers need to be able to back up their claims or they will hear from the FTC.” The agreements prohibit the two companies from making misleading promises to their users in the future and will be open for public comment until Oct. 17.