A first round of comments on cramming “provide evidence for...
A first round of comments on cramming “provide evidence for further action against cramming on wireline, wireless, and VoIP services,” a coalition of consumer groups said in a filing at the FCC Friday (http://xrl.us/bnhktx). “History has shown that reliance on…
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industry efforts have not succeeded in protecting consumers, and the Commission must act swiftly to protect consumers from this predatory practice; the recent rules should not prevent further action since any additional protections will complement the recently adopted disclosure rules.” “Despite talk about putting an end to cramming for nearly fourteen years, consumers are still being taken advantage of by cramming to the tune of nearly $2 billion each year,” said Parul Desai, Consumers Union policy counsel, in a news release. “There is no reason to protect one type of consumer over another. The same cramming abuses that happen on landlines can easily happen to wireless and VoIP customers and we urge the FCC to protect these consumers equally.” The Center for Media Justice, Consumer Action, the Consumer Federation of America, the National Consumer Law Center and the National Consumers League signed on to the filing. Comments filed at the FCC last month found wide disagreement on the need to expand cramming rules (CD June 28 p9).