Frontier Communications is using SureWest’s sale to Consolidated Communications to...
Frontier Communications is using SureWest’s sale to Consolidated Communications to pitch itself to SureWest’s customers, calling itself “the only local telecommunications provider with historic regional and local ties to the community” in Elk Grove, Calif., where it’s headquartered (http://xrl.us/bne4ze). Frontier…
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encouraged customers to take advantage of the California Public Utilities Commission’s requirement that SureWest waive early termination fees for business customers for 60 days. It said that Frontier is prepared to make the transition “worry-free from cost and implementation perspectives.” “We are very excited about the opportunities we have for our business customers as a combined SureWest/Consolidated Communications company,” said Anne Chacón, SureWest spokeswoman. “We are confident we will continue to earn our [customers'] business and loyalty. We have been in touch with our business customers to keep them up-to-date throughout the process of this acquisition. We will continue to have a local presence, as well as top-notch technical and customer care personnel.”