NASUCA reiterated its objection to the practice of cramming. In...
NASUCA reiterated its objection to the practice of cramming. In comments filed at the FCC Friday (http://xrl.us/bncung), it recommended the agency adopt a rule “for all modes of telecommunications service that explicitly prohibits cramming” and suggested several ways the commission…
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could better fight it. The agency should “avoid exceptions” that allow the problem to continue, extend any solution “across the several modes of telecommunications service” and ensure the telecom industry has methods of verification or authentication that accurately authenticate, NASUCA said. A new FCC prohibition on cramming should not target third-party providers alone, the group said, but “also hold billing companies and billing agents responsible when they pass unauthorized charges on to consumers” because “these typically larger billing companies have accepted forms of authentication [from third-party providers] that do not authenticate.” The group recommended the agency “bring enforcement actions,” and encourage states to enforce such rules and seek help from the FTC when appropriate.