Electronic billing produces more wireless customer satisfaction than paper billing,...
Electronic billing produces more wireless customer satisfaction than paper billing, a BIGinsight study commissioned by Sprint said (http://xrl.us/bncmke). The study reflects Sprint’s efforts to incorporate green business practices, Sprint said. The study was done online between April 13 and 17…
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and involved more than 950 interviews with post-paid wireless customers with a 3 to 6 percentage point margin of error, Sprint said.