Informal complaints filed at the FCC in the top five...
Informal complaints filed at the FCC in the top five reported complaint categories shot up more than 32 percent in the first quarter of 2012 over the last quarter of 2011, the FCC said Monday (http://xrl.us/bnacku). Leading the increase was…
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radio and TV broadcasting, where complaints increased by more than 62 percent, from 2,406 to 3,903, “due to an increase in complaints regarding Programming issues involving particular broadcasts that drew a number of complaints, as well as complaints regarding CableCards,” the agency said. Wireless complaints increased by more than 41 percent, cable and satellite services complaints by more than 28 percent, wireline complaints by more than 21 percent and bundled VoIP service-related complaints by more than 8 percent. The overall number of inquiries in the top four reported inquiry categories was up almost 29 percent.