The Communications Workers of America is calling households in support of...
The Communications Workers of America is calling households in support of HR-3569 which is designed to discourage companies from moving call centers overseas. The bill would ban federal grants to companies with overseas call centers, and requires call center employees…
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to disclose their location to consumers. CWA said it called 400,000 constituents in the districts of 21 members of Congress who are among the bill’s cosponsors, encouraging the constituents to thank their representative. The calls say there’s a correlation between overseas call centers and personal data theft. “You may have heard about personal data theft, extortion and fraud happening at call centers located in India and the Philippines,” calls say, according to the union. “The US Call Center Worker and Consumer Protection Act will address this threat, protect consumers, and give you the option to deal with an American call center."