More than 90 lawmakers have signed on as co-sponsors of...
More than 90 lawmakers have signed on as co-sponsors of Rep. Tim Bishop’s call center bill HR-3569, Bishop said during a conference call Wednesday. The bill would make U.S. firms that outsource call center jobs overseas ineligible for federal grants…
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and loans. It would also ensure that U.S. consumers are told the location of the call center to which they're speaking and would give the consumer the right to transfer their call to a U.S. customer service agent, if preferred. Outsourcing is a “significant drag” on the U.S. economy, Bishop said, saying he’s working on getting more co-sponsors.