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The FCC’s proposed consumer protection measures for cable customers affected...

The FCC’s proposed consumer protection measures for cable customers affected by operators’ encryption of the basic-programming tier aren’t enough, a maker of consumer electronics that use unencrypted clear QAM signals said. “Giving a free set top box to my mother,…

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as an example, who is retired and uses clear QAM with her TV set in her kitchen, would be a workable solution assuming it had the correct connections to her TV set (an RF connection with HD pass through would most likely be acceptable to her),” Hauppauge Computer Works said. “A good number of consumers including many Hauppauge customers might not be covered if they do not fall under the income test as described in the proposed rules.” CEO Ken Plotkin reported in a filing posted Wednesday to docket 11-169 (http://xrl.us/bmybm6) that he told commission aides about the company’s proposed transition plan for cable operators to give clear QAM-users free digital-to-digital converter boxes (CD March 7 p13).