Comcast is expanding consumer disclosure features, after getting feedback from...
Comcast is expanding consumer disclosure features, after getting feedback from subscribers about what types of billing information they'd like to know about. The company is giving them “the ability to review and confirm service options immediately upon ordering” by email…
Sign up for a free preview to unlock the rest of this article
Timely, relevant coverage of court proceedings and agency rulings involving tariffs, classification, valuation, origin and antidumping and countervailing duties. Each day, Trade Law Daily subscribers receive a daily headline email, in-depth PDF edition and access to all relevant documents via our trade law source document library and website.
and starting later this year SMS messages whenever a service is added, canceled or downgraded, it said in an FCC filing. Comcast said it began in Q4 providing “a more detailed order summary that includes a break out of the products and services, and the respective monthly recurring fees and any one-time charges that will appear on the first bill.” Taxes are estimated, said the filing in the commission’s truth-in-billing docket, 09-158 (http://xrl.us/bmv9b6). “By mid-year 2012, the language pertaining to promotional discounts on the e-mail order confirmations will be standardized across Comcast’s markets.” Such “developments” show why “government mandates in this area are unnecessary,” the operator said.