CBP Announces ACE Portal & Applications Back on Line After Feb 10 Emergency Maintenance
U.S. Customs and Border Protection had earlier issued a CSMS message announcing that as a result of issues identified during ACE outages on February 9, 2012, CBP needed to take the ACE system down for an emergency maintenance period of up to 2 hours starting the afternoon of February 10, 2012 at 3:00 pm EST, with expected completion by 5:00 pm EST. CBP has now issued a second CSMS message #12-000043 (here) stating that the ACE Production System is again available to ACE Portal users and EDI filers.
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(In its earlier message, CBP had explained that the outage would impact ACE portal trade users for up to 2 hours and ACE EDI users for approximately 1 hour concurrent with the ACE portal outage.
ACE manifest, entry summary, report and portal users would not be able to access the system from 3:00 pm EST until approximately 5:00 pm EST. ACE truck and Ocean/Rail manifests and ACE entry summaries received after 3:00 pm EST would be queued and processed at the completion of the outage, which was expected to be approximately 4:00 pm EST. CBP stated carriers should work in cooperation with local ports during this outage.)
(Earlier message announcing the outage, CSMS #12-000041 available here. See CSMS #12-000042 (here) for Spanish version.)