The Department of Homeland Security is concerned about gaps in...
The Department of Homeland Security is concerned about gaps in cellphone coverage, Roberta Stempfley, acting assistant secretary in the Cybersecurity & Communications office, wrote Paul Feiner, town supervisor in Greenburgh, N.Y. Feiner sent DHS Secretary Janet Napolitano a letter complaining…
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about coverage gaps there. “I think I'm in a third world country -- my phone dies on me during the middle of telephone conversations,” Feiner wrote. DHS submitted the letter and its response to the FCC in docket 10-4. “We work closely with the State of New York on these issues. You may wish for the Town of Greenburgh to provide input to the New York Statewide Communications Interoperability Plan,” Stempfley responded. “In addition, the National Communications System (NCS) is working with the telecommunications industry to ensure authorized users can complete calls during emergency situations when cellular service becomes congested."