The U.K. Office of Communications wants feedback on proposed changes...
The U.K. Office of Communications wants feedback on proposed changes to universal service and other regulations required by new EU telecom rules, it said Thursday. EU countries have until May 25 to adopt the revised electronic communications framework into national…
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law, it said. Ofcom’s proposal includes: (1) Requiring mobile operators to offer registered users the ability to text emergency services. (2) Mandating mobile number portability within one working day not only for customers with a single number but for those, including businesses, who want to shift a large number of mobile numbers at one time. Communications providers will also have to ensure that customers aren’t switched to a different operator without their permission and are given reasonable compensation following any porting delay or abuse. (3) Requiring communications providers to ensure that the initial contract a consumer signs, and any new agreement after an upgrade, doesn’t extend past 24 months, and that individual and business customers have the option of signing a 12-month contract. Comments are due April 7 - GCUSC.condoc@ofcom.org.uk.