AT&T says it plans rate increases in Tennessee that would raise r...
AT&T says it plans rate increases in Tennessee that would raise rates for residential vertical services 8 to 17 percent July 26. The proposed boost also would increase rates for residential basic exchange, but by less than 2 percent.…
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Most vertical-service increases would be $1 to $2 monthly. AT&T also would increase 7.5 percent, about $2 monthly, the rates for its most popular residential packages. Rates for business services aren’t affected. AT&T’s basic local services are under indexed price caps but bundles and most vertical services are flexibly priced: They can be set wherever the carrier wants but will be reviewed by the Tennessee Regulatory Authority. The agency has to act before the effective date. Consumer groups said AT&T is milking customers slow to switch from conventional phone service to VoIP or wireless. They said AT&T is trying to maintain its landline revenue stream despite having lost a third of its Tennessee landlines to competition since 2000. But AT&T said its price changes in the state are part of an attempt to achieve rate consistency across all 22 states where it’s the major incumbent