Two Ohio groups representing the public safety answering points h...
Two Ohio groups representing the public safety answering points handling 911 services for Ohio’s 88 counties asked regulators to launch a rulemaking on standards for next- generation 911 systems able to handle any type of communication from any type…
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of telecom device, and accommodate emerging 911 marketplace competition. The joint petition to the Public Utilities Commission by the Ohio chapters of the Association of Public Safety Communications Officials and National Emergency Number Association said Ohio incumbent telcos haven’t kept up with technological changes in 911 service, acting instead to “delay and obstruct alternative offerings.” The petitioners want the rulemaking to address processing, routing and transporting 911 calls containing voice, text and video from any kind of landline or mobile device so first responders can get all information possible. They urged the PUC to explore use of IP technology to provide automatic location identification, and to address pricing, interconnection, and interoperability issues associated with leveling the playing field for 911 service competition. The groups said Intrado’s proposed 911 service standards could be a starting point for the rulemaking. The petitioners urged that the PUC put the rulemaking on a fast track so an order is out within 90 days. They said the PUC’s February decision to authorize Intrado Communications as a competitive emergency services telecom carrier indicated the agency’s agreement that 911 competition will help the public by improving 911 service. Incumbent telcos have challenged the Intrado order, claiming the PUC denied them due process and violated its own administrative procedures.