Ind. regulators approved a new 3-year price cap plan for SBC. Th...
Ind. regulators approved a new 3-year price cap plan for SBC. The new program will freeze rates at present levels for residential and business customers with fewer than 5 lines. Vertical features associated with local service will be under…
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caps that limit increases to 38 cents per feature per year. All other retail services will be market priced, meaning SBC will be free to respond to competition. In return, SBC must make high speed Internet access available to 77% of residential customers by July 2008, with 1/3 of that new service in rural areas. SBC offers high-speed access to 65% of its customers. SBC also must accept annual penalties up to $30 million if it fails to meet service quality standards and must spend $850,000 on telecom consumer education programs.