Mass Dept. of Telecom & Energy (DTE) opened investigation into Ve...
Mass Dept. of Telecom & Energy (DTE) opened investigation into Verizon provision of special access for high-speed dedicated digital circuits because of CLEC complaints. DTE said its purpose was to determine whether Verizon special access services were being provided…
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to other carriers in reasonable manner and whether company needed to take steps to improve service. Intervenor deadline is March 29. Preliminary hearing is April 4, followed by procedural conference to set rest of schedule. DTE said that in last several months it had been getting complaints from CLECs that Verizon quoted “extremely long” provisioning intervals, failed to meet those extended intervals, failed to keep carriers updated on order progress and had problems maintaining existing circuits. DTE said special access complaints surfaced during Verizon Sec. 271 review even though special access wasn’t 271 checklist item, and said informal efforts to resolve problems hadn’t worked.